Customer Success

BetaPinCodeCredentials

Great new feature! You now have more control of your pin codes!

Posted November 29, 2022 by Customer Success ‐ 3 min read

Account Relinking

An account can become unauthorized for a variety of reasons depending on the integration, such as a token expiring, a password change, or a security breach. This blog post talks about account authorization status events and utilizing the account relinking feature to reinstate an account.

Posted November 16, 2022 by Customer Success ‐ 2 min read

Daylight Savings Time and Pin Code Schedules

How to create a pin code schedule that starts at the right time irrespective of daylight savings time.

Posted November 10, 2022 by Customer Success ‐ 2 min read

Multi Tenant Authentication Header

Great new feature! You can now have multiple tenants on the same identity and access manager!

Posted September 20, 2022 by Customer Success ‐ 3 min read

Lock Offline Error Handling for Schlage Integration

Exciting update! A new feature is now available to use regarding lock offline errors.

Posted July 7, 2022 by Customer Success ‐ 2 min read